To expedite your claim, kindly submit all claim documents listed below on the last step:
- Signed and Completed claims form - Download Here.
- Copy of the official death certificate issued by the Department of Home Affairs.
- Copy of the claimant/beneficiary’s ID or smart card (certified copies of both sides of the card are required.)
- Copy of the deceased’s ID or smart card (certified copies of both sides of the card are required).
- If the main member is deceased and not a South African Citizen, a passport and working visa permit are required.
- A completed BI/DHA-1663 form (all 3 pages are required - when requested).
- A completed BI/DHA-1680 form (if the deceased died at home).
- Copy of the claimant’s most recent stamped bank statement, showing banking details, not older than 3 months.
- A Medical report for stillborn child.
- A copy of the police report or accidental report if death was due to unnatural causes.
- Official confirmation of registration as a full-time student from a registered tertiary institution or medical report confirming disability of a dependent child, if the deceased assured life is between the ages of 22 and 26 years of age.
- If the cause of death is natural and the deceased passed away within the 6 months waiting period, proof that the deceased life assured was covered on another funeral policy with any other Licensed Insurer (as listed on the FSCA website) less than 31 days before the start of cover on this funeral cover policy and that previous policy is no longer covered.
Additional documentation may be requested to assess the claim.
Please supply Main Member Details:
